SolarBay ("we," "us," or "our") is committed to protecting the privacy and security of your personal and business data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our B2B solar marketplace platform and related services.

1. Information We Collect

We collect personal, business, and sensitive information necessary to provide and improve our services, including:

• Business and user details (name, contact, company information)

• Energy consumption and solar system data

• Financial information including payment and credit details

• Usage data collected through cookies and tracking technologies on our website and platform
  
  

2. How We Use Your Information

We use your information to:

• Provide and manage your access to SolarBay services

• Facilitate quote requests, vendor matching, and order processing

• Communicate important updates, offers, and service information

• Comply with legal obligations and regulatory requirements

• Improve our platform and user experience through analytics
  
  

3. Information Sharing and Disclosure

We may share your data with:

• Government bodies and regulators as required by Indian laws

• Third-party vendors and service providers assisting in solar installations, payment processing, or platform operations

• Authorized business partners within the SolarBay marketplace for quote and project facilitation
  
  

4. Data Security

Your data is stored securely using Airtable databases and other industry-standard protective measures to prevent unauthorized access, alteration, disclosure, or destruction. However, no system is entirely infallible and absolute security cannot be guaranteed.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to understand and improve your experience on our platform, personalize content, and collect usage data for analytics and marketing purposes.

6. User Rights and Controls

Currently, SolarBay does not provide explicit mechanisms for users to access, correct, or delete their data. We recommend contacting our support team for any data-related concerns.

7. Compliance with Indian Laws

SolarBay operates in accordance with applicable Indian data protection and IT laws relevant to business and sensitive information processing.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions or requests regarding your data privacy, please reach out to us using the contact page.